Last updated: June 1, 2017
We collect information about you through this Site in an effort to improve your PROVIDING TLC experience and to tell you about our products, services, and promotions. Your trust is essential to us, and we are not in the business of selling or renting information about our customers to others.
WHAT KIND OF PERSONAL INFORMATION DOES PROVIDING TLC COLLECT?
We may collect personal information from you, such as your name, e-mail address, postal address, phone number, gender, birthday, and personal interests, when you visit this Site, save your information with us online, contact us with a question or concern, participate in a contest, promotion, or survey, or communicate with us in any other way.
We may collect your Internet Protocol (IP) address to help identify you, gather broad demographic information about users of this Site, diagnose problems with our systems, and administer this Site.
You represent and warrant that any information you provide to us is your true and correct information.
PROVIDING TLC is concerned about the privacy and safety of children when they use the Internet. We will never knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. No part of this Site is targeted to attract anyone under 13 years of age. If you are under 13, please do not attempt to register on this Site or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on this Site. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
HOW DOES PROVIDING TLC COLLECT THIS INFORMATION?
We receive and store any information from your visits to this Site or that you give us in any other way.
As is true of most websites, we gather and store certain information automatically, including IP addresses, browser types, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information does not identify individual users, and is used to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
To do this, we use 'cookies' or alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features that improve the performance of this Site for you. If you are concerned about cookies, the "help", "options" or "preferences" functions on most browsers will allow you to limit or disable cookies altogether. However, cookies allow you to take full advantage of our interactive features, and we recommend that you leave them turned on.
To ensure we are sending our e-mails to the right address, we may receive a confirmation when you open e-mail from us if your computer supports such capabilities.
Last, to provide customer service, we might receive information about you from other sources and add it to our account information. We also sometimes receive address information from these sources to correct our records and contact you more easily.
We will correct any personal information we store whenever possible and delete stale information on an ongoing basis and are very happy to hear from you to ensure that our information is as complete and accurate as possible.
HOW DOES PROVIDING TLC USE YOUR PERSONAL INFORMATION?
By submitting personal information and registering on this Site, you acknowledge and agree that your personal information may be used by PROVIDING TLC for internal marketing analyses and to provide you with information from time to time about PROVIDING TLC. The customer's contact information may also be used to contact the visitor when necessary and will not be shared with other affiliated companies. Demographic and profile data (such as postal code and age) may be collected at this Site.
We run contests on this Site in which we ask visitors for contact information (like their email address), and demographic information (like their postal code or age). We may use contact data from our contests to send users information about our company. The customer's contact information is also used to contact the visitor when necessary and will not be shared with other companies or affiliated companies. Only PROVIDING TLC has access to your personal information.
The information we learn from you helps us personalize and improve your experience on this Site. Only PROVIDING TLC has access to your personal information.
In particular, by using this Site, you acknowledge and agree that we may use your personal information in the following ways:
To communicate with you, to send you information about our products, services, contests, and promotions;
To administer contests, surveys, and other promotions;
To help us address problems with and improve our site design, products and services;
To analyze trends and statistics;
To correct our records and make it easier to deliver your next communication more easily;
To respond to your requests and to contact you if necessary; and
To protect the security and integrity of this Site and our business.
If you have questions or concerns about how we use personal information, please contact us.
DOES PROVIDING TLC SHARE PERSONAL INFORMATION ABOUT ME?
HOW DOES PROVIDING TLC KEEP YOUR INFORMATION SECURE?
PROVIDING TLC is always striving to ensure you a safe and convenient online experience. This goes beyond our technologies to include physical, contractual, and managerial safeguards to protect your personal information. This Site has reasonable security measures in place to protect against the loss, misuse, and interception by third parties of personal information. However, security lies in your hands as well. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. We assume no liability for interception, alteration or misuse of information transmitted over the Internet.
WHAT IS "PHISHING"?
“Phishing” is a scam where fraudsters pretend that they represent well-known companies to steal your personal information. If you receive an e-mail claiming to be from PROVIDING TLC that asks you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.
WHAT ABOUT LINKS TO OTHER WEB SITES?